return policy
We want you to love your Fashionoise jewelry as much as we do.
If something’s not quite right, we’ve got your back.
Here's how we handle returns — simply and respectfully.
What can be returned?
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Unworn items in original condition
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Returned within 14 days of delivery
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In original packaging (pouch, tag, box if included)
We cannot accept returns on customized pieces, earrings (for hygiene reasons), or sale/discounted items.
The Process:
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Email us at info@fashionoise.com with your order number and reason for return.
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We’ll respond within 1-3 business days with next steps.
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Once we receive the item and inspect it, we’ll issue your refund back to the original payment method.
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect. Once your return is approved and processed, your refund will appear in your account within 5–10 business days, depending on your bank.
A Note From Us:
Every Fashionoise piece is made to last through life and we’re here to make sure your experience does too. We appreciate your trust, and we're always happy to help if something isn’t perfect.
Your Story Starts Here
Whether you found us at a market or just discovered us online—thank you.
We’re here to offer more than jewelry. We’re here to offer a moment. A memory. A piece that stays.
